Overview

This two-day program is designed for managers, team leaders, and professionals in leadership roles who want to build and apply fundamental coaching skills. The program moves beyond traditional management approaches to cultivate a coaching mindset that empowers individuals, fosters accountability, and drives growth. Participants will learn to listen actively, ask powerful questions, provide constructive feedback, and guide team members toward self-discovery and performance improvement.

Learning Objectives

• Differentiate between managing, mentoring, and coaching, and apply each appropriately.
• Master the GROW model and other core coaching frameworks.
• Develop and demonstrate active listening and powerful questioning skills.
• Deliver constructive feedback that inspires change and growth.
• Create a personalized coaching action plan for integration into leadership practices.

Course Outline (Sessions)

1. Introduction to Coaching
2. The Art of Active Listening
3. Powerful Questioning
4. The GROW Model in Practice
5. The Feedback Sandwich (and Beyond)
6. Coaching for Performance and Development
7. Overcoming Coaching Challenges

Target Audience

Managers, supervisors, and leaders who want to strengthen their coaching skills to improve individual performance, foster growth, and build accountability within their teams.

Learning Methodology

1. Highly Engaging – Connects to both intellect and emotion.
2. Interactive – Combines practice, discussion, and group exercises.
3. Innovative – Uses the latest coaching frameworks and tools.
4. Participative – Encourages ownership of learning through a Socratic approach.
5. Experiential – Hands-on role plays, simulations, and case work create impactful learning.