Course Content

• Manage Customer Master Data
• Show Master Data Reporting
• Illustrate customer invoice and credit memo posting
• Outline Account Maintenance
• Outline Invoice Management Reporting
• Explain Customer Correspondence
• Explain Dunning Run
• Explain the Integration with Lead to Cash Process
• Post manual incoming payments
• Manage Payment Differences
• Manage Payment Correspondence
• Describe the import of Bank Statements and clearing of customer open items
• Execute the Postprocessing of Bank Statements
• Execute self-initiated incoming payments by the Payment Program (Direct Debit + SEPA)
• Outline the Reporting Options
• Execute Balance Confirmation
• Execute Foreign Currency Valuation
• Execute Accounts Receivable Regrouping
• Execute Receivable Value Adjustments

Goals

This course will prepare you to:

• Manage Receivables Management master data
• Illustrate open receivables management processes
• Perform incoming payment processing
• Review and execute receivables period-end closing activities

Target Audience

• Business User

Prerequisites

• Essential: Basic understanding of financial accounting processes
• Recommended: None