Course Overview

• Understand SAP Customer Data Cloud technical concepts and perform configurations using the SAP CDC Console.
• Integrate SAP Customer Data Cloud in web applications and leverage Identity Exchange tools.
• Manage B2B organization and access management using SAP CIAM for B2B scenarios.

Content

• Aligning SAP Customer Data Cloud Regulations and CX Portfolio
• Configuring and Administering a Console Site (Hands-on)
• Configuring Schema and Data Stores (Hands-on)
• Managing Customer Identity, Registrations, Screensets and Workflows (Hands-on)
• Using REST APIs for Identity flows (Hands-on)
• Exploring Authentication Methods and Advanced Authentication
• Managing Customer Consent and Self-Service Preference Center (Hands-on)
• Using Extensibility Solutions (Webhooks, Extensions, JavaScript Parameters)
• Managing Identity Exchange, Dataflows, and Federation (Hands-on)
• Implementing SAP Customer Data Cloud B2B (Hands-on)

Target Audience

• Solution Architects
• Technical Consultants
• Functional Consultants
• Developers