Course Overview
- Perform general configuration of service processes in SAP S/4HANA Service
- Configure an on-site service process in SAP S/4HANA Service
- Configure an in-house repair process in SAP S/4HANA Service
- Configure service contracts in SAP S/4HANA Service
Content
- Introducing Service Processing in SAP S/4HANA and Learning its Process Steps
- Executing a Service Process in SAP S/4HANA
- Learning the General Configuration of Service Processing
- Configuring a Transaction Type, Item Category, and Item Category Determination
- Configuring Copying Control for Business Transactions
- Configuring Integration with Controlling and CATS
- Configuring Pricing for Service Transactions
- Configuring More Basic Settings for Business Transactions
- Configuring an On-site Service Process (Service Requests, Orders, Confirmations, Billing)
- Configuring the Service with Advanced Execution Scenario
- Configuring In-House Repair (Process and Configuration)
- Configuring Service Contracts
- Appendix: Technical Architecture and Configuration of the User Interface
Audience
- Application Consultant
- Business Process Owner / Team Lead / Power User
- Help Desk/CoE Support
- Trainer